Frequently Asked Questions

1. What is DocView Capture?

DocView Capture is a document capture module that enables both automated and manual scanning, indexing, and classification, forming a streamlined digital workflow.

2. Does DocView Capture support both manual and unattended processing?

Yes. It can run unattended using Admin Setup configurations or allow users to manually scan, index, and process documents as needed.

3. What types of documents can be processed?

DocView Capture handles various document types, including invoices, receipts, forms, and letters, in both image and PDF formats.

4. Which OCR engines are supported?

Multiple OCR engines are supported, including Tesseract OCR, Azure OCR, and AWS OCR, for creating searchable PDFs from scanned images.

5. Can users manually verify and index documents?

Yes. Users can manually enter or correct field values or draw zones on document images to extract data via OCR and populate index fields.

6. How does field validation work?

Each index field is checked against predefined formatting and validation rules. Confidence scores indicate whether a value can be accepted automatically or requires manual review.

7. Does the system support batch processing?

Yes. DocView Capture supports scanning, processing, and managing documents in batches, with full tracking through the Manage module.

8. Can documents be exported in different formats?

Yes. Supported output types include CSV, Excel, XML, PDF/A, and custom integrations with SQL or other enterprise systems.

9. Is it possible to define custom output setups?

Absolutely. Developers can configure custom export setups via Admin Setup to meet specific business requirements.

10. How do supervisors track batch progress?

Supervisors can monitor the status of all scanned batches across modules in real time using the Manage module, ensuring smooth workflow execution.